Parking meter payments and receipts

Parking meters – how to pay

Electronic parking meter with touch screen on side road

Our parking meters are now narrower, solar-powered and no longer contain buttons – leaving room for a large touch screen.

If the screen is blank, it is in power-saving mode.

To awaken, press ‘Touch Here To Start’ underneath the touch screen then follow the steps below: 

  1. Enter your number plate and press continue 
  2. Press the RIGHT + MORE button to increase the parking time or
  3. LEFT – LESS button to decrease the parking time period until it meets the required parking time 
  4. Tap your debit/debit card or smart device on the black payWave square 
  5. Wait 3 to 5 seconds for the meter to process your card payment 
  6. If you would like an e-receipt, select ‘Yes’ 
  7. Scan the QR code or enter the URL that appears on screen and enter the code to download and press ‘Continue’ 
  8. The transaction is now completed with the end screen displaying the time your parking will finish

Payment options – debit/credit card or smart devices

Parking meters accept payment using payWave on debit/credit card (Visa and MasterCard only) as well as prepaid cards and smart devices.

If you would like to use AMEX, please use the app or the PayStay Guest website via a smart device.

You have the option of paying with your smartphone via the PayStay Guest website as an alternative to paying directly on the parking meter screen. Use your smartphone to scan the QR code on the front of the parking meter screen to be taken directly to PayStay Guest. 

To avoid fines, you must obey signs relevant to your parking space.

View PDF instructions

If you encounter any problems with the meters, please report faults to the service line on 1300 322 263.

Parking meter QR code security

PayStay's QR codes adhere to high security standards. Stay vigilant to scams by checking the URL link that appears after scanning a QR code. All web addresses will display as paystay.com.au under a secure https connection. Scammers make subtle changes to URL text. Check the link and destination to ensure it’s legitimate. If you have the PayStay App it will automatically open when a PayStay QR code is scanned. Confirm the zone number paid for online against the zone number listed on street signs.